Beautiful Plants For Your Interior

Refund Policy

Nature Supporter

Refund Policy

1. Refund Overview: At Nature Supporter, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund policy to provide you with peace of mind.

2. Eligibility for Refunds: To be eligible for a refund, the following conditions must be met:

  • The item must be returned in its original condition, unworn, unused, and undamaged.
  • The return request must be initiated within 7 days of the original purchase date.
  • Proof of purchase, such as a receipt or order confirmation, may be required.

3. Refund Process: To request a refund, please follow these steps:

  • Contact our customer support team via email at support@naturesupporter.com or by phone at +919054050526 to initiate the refund process.
  • Provide relevant details, including your order number, reason for the return, and any supporting documentation.
  • Once your return request is approved, you will receive instructions on how to return the item(s) to us.
  • Upon receiving the returned item(s) and verifying their eligibility for a refund, we will process the refund to your original payment method within 7 business days.

4. Refund Exceptions: Please note that certain products may be non-refundable or subject to specific refund conditions. These exceptions may include:

  • Products marked as final sale or clearance items.
  • Personalized or customized items that cannot be resold.
  • Perishable goods, intimate or sanitary products, and hazardous materials.

5. Shipping Costs: Unless the return is due to an error on our part or a defective product, the customer is responsible for covering the return shipping costs. Shipping costs are non-refundable.

6. Contact Us: If you have any questions or concerns regarding our refund policy, please feel free to contact us using the following methods: